POLICIES AT DECOR VATIKA
Service as It Should Be
Our policy is designed to ensure that our customers get the best possible experience when shopping with us. We offer free shipping on all orders, and a 15-day return policy for any unused items in their original condition. We also offer a low-price guarantee on our products, so you can be sure that you are getting the best deal possible. Furthermore, we guarantee the quality of our products and will replace any defective item at no additional cost. Customer satisfaction is our top priority, so please contact us with any questions or concerns regarding our policies.
SHIPPING POLICY
How It Works
At Decor Vatika, we offer fast, reliable shipping on all orders. All orders are shipped via USPS or UPS and are typically delivered within 2-4 business days. We also offer expedited shipping for an additional fee. For international orders, please allow up to 3 weeks for delivery. We do accept returns or exchanges on any of our products under our return policy, so please make sure to double-check your order before submitting. Thank you for shopping with us!
RETURNS
The Small Print
Returns for ottomans and curtains are accepted within 15 days of purchase. Please contact our customer service team with any issues or concerns. All returned items must be in their original condition and packaging. Shipping costs for returns are the responsibility of the customer. Refunds will be credited to the original form of payment. For any further inquiries, please contact our customer service team.
WARRANTY INFORMATION
The Information You Need to Know
We offer a warranty for our Ottomans and Curtains that covers any defects in the materials or workmanship for a period of one year from the date of purchase. This warranty does not cover normal wear and tear, misuse or improper care of the product. If you believe your Ottoman or Curtains are defective, please contact us at [decorvatika3@gmail.com] to arrange for a repair or replacement. We stand behind the quality of our products and want to make sure you are completely satisfied with your purchase. We will always do our best to resolve any issues you may have. Thank you for choosing our Ottomans and Curtains.
PRIVACY POLICY
Trust Us with Your Information
We take your privacy seriously and are committed to protecting your personal information. When you shop with us, we collect your name, address, email address, phone number, payment details, and any other information necessary to process your order. We use this information to process your order and provide our services. We may also use it to contact you about our products and services or to improve our services. We never share your information with any third parties and will only use it to provide you with a better shopping experience. We use secure payment methods and take steps to keep your data safe.